How to Choose a Plumber
We don’t encounter plumbing situations regularly, but when we do, research is crucial to finding a good plumber. Emergency or not, we need to know the people we’re dealing with. Choosing a good plumber always pays off in the end, not only in terms of fixing the current problem but also in preventing further issues in the future.
When looking for a problem, keep the following in mind:
Plumbers are not created equal, and one of the most important areas in which they differ is experience. Though you will find many new good plumbers out there, the veterans will often have an edge.
For one, an experienced plumber will have encountered almost all kinds of plumbing scenarios, which means he probably knows what works and what doesn’t for each. And with their long history in the industry, they will have also mastered providing good customer service, especially in relation to warranties. If your prospective plumber has been in this competitive business for a minimum of five years, that’s a good sign.
Plumbers are required to get a license before they can practice their trade. This goes without saying that you should never hire an unlicensed plumber, and when someone tells you they’re licensed, look for proof.
Don’t gamble with a plumber who has no liability or workers’ compensation insurance. This will free you from responsibility when a worker hurts himself or there is accidental property damage on site. In some states, plumbers also need bonding, so do look into this as well.
Another important part of finding a good plumber is asking your prospect for references. On top of technical expertise, the team or people you hire should also be trustworthy. You don’t want anyone with criminal tendencies to enter your home. If the plumber hesitates to give you references, they’ve probably done something they don’t want you to know.
Find out the quality of customer service that a plumber provides. This is usually a sign of their professionalism overall. Read reviews on trusted consumer websites. In addition, try calling the plumber and see how they handle your call.
Finally, when hiring a plumber, choose someone you can actually get along with, especially if the project will take a while to finish. Even if their reviews are quite impressive, hiring someone you’re uncomfortable with may not turn out so right for you in the end.
Many people who deal with plumbing emergencies tend to hire the first plumber who comes their way. Since it’s an emergency, they may feel they don’t have time to do their research. This makes it wise to find a good plumber before anything comes up.